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News and Events

Introducing Department X and CXO Rich Weil
ModSquad | 01/10/2023
These days everyone is talking about “delivering great experiences”. For us, that phrase isn’t just the...
3 Turns, 2 Hearts, 1 Dream: ModSquad Giddy-Ups for Extra Life
ModSquad | 12/13/2022
Who said Extra Life is only for gamers?  Not us! We’ve long been supporting our passion, Extra Life. And...
Thank You for Making Extra Life 2022 The Best Yet!
ModSquad | 11/11/2022
Well folks, we did it.  We beat our goal!  We raised over $106,000 for Extra Life and placed 4th in...
Check it out! Extra Life is Saturday
ModSquad | 11/03/2022
Are you ready for Extra Life? You’ve watched the video, visited the auction, and secured your...
ModSquad’s Spooktacular Halloween Season
ModSquad | 10/31/2022
We can‘t believe it either, but yes — Halloween is upon us! Let’s see if you are ready. Picked out a...
It’s Metaverse Summit Season
ModSquad | 10/26/2022
It’s been about a year since Facebook changed its name to Meta and got everyone talking about the...
Extra Life 2022 Hype Video, take 1 … and action
ModSquad | 10/25/2022
We’re just 11 days away from Extra Life: the 25-hour gaming marathon where we raise money for Children’s...
Happy Fiscal New Year 2023
ModSquad | 10/18/2022
Yes, the “traditional” New Year celebration is still months away.  But here at ModSquad...
OG Mods of the Metaverse
Mike Pinkerton | 10/04/2022
As we celebrate the company’s 15th anniversary, we’d like to pay tribute here to three individuals who...
Get Ready for Extra Life 2022
ModSquad | 09/27/2022
Steel your stomachs, grab the hair dye, and get your beauty sleep now. It’s time to save the date for Extra...
ModSquad Journeys to the Emerald City for PAX West
Rich Weil | 09/20/2022
This time of year historically has always been busy for the game industry, and this year isn’t any different....
ModSquad at Gamescom `22
ModSquad | 09/15/2022
It’s a wrap! We were excited to be back in Cologne at the end of August participating in the live event. It...
Celebrating 15 Amazing Years: ModSquad Parties Around the World
ModSquad | 09/01/2022
We’re not ones to pass up any opportunity to celebrate. So as we hit our 15th anniversary, we knew we had to...
Happy Birthday to Us … And Our Crystal Ball!
ModSquad | 08/30/2022
This month ModSquad is celebrating 15 years of being the best customer experience company on the planet. ...
How to Break Into the Games Industry: A PAX West Preview
ModSquad | 08/16/2022
ModSquad is well regarded for the work we do for gaming industry powerhouses, 15 years and counting. Our Mods...
Gamescom is Back In Person, and ModSquad Will Be There
ModSquad | 07/19/2022
After a two-year virtual pivot, Gamescom, the biggest gaming event worldwide, is back in person. Hundreds of...
Shoptalk Europe Recap: Retail Faces Its Future with Innovation and New Strategies
ModSquad | 06/28/2022
Billed as “Europe’s greatest retail show,” Shoptalk Europe 2022 certainly lived up to the hype. With...
Shoptalk Europe Preview: The Vital Role CX Plays in Retail Today
ModSquad | 05/19/2022
In just a few weeks’ time, representatives of the biggest companies and brands in Europe will converge upon...
ModSquad Celebrates Opening of Latin American Operations Center
ModSquad | 05/10/2022
ModSquad’s living the pura vida! It’s a term you see and hear everywhere in Costa Rica. It celebrates the...
Talking Games in Beantown: ModSquad Takes the Floor at PAX East
ModSquad | 04/19/2022
ModSquad’s heading to PAX East in Boston, from April 21 to 24. What is it about PAX that drives so much...
Celebrating St. Patrick’s Day Around the World
ModSquad | 03/17/2022
Lá Fhéile Pádraig sona duit! Or, for you non-Irish speakers, happy St. Patrick’s Day! It’s the day when...
GDC Is Back – And ModSquad’s In the House
Rich Weil | 03/10/2022
ModSquad’s Rich Weil is no stranger to the video game conference circuit. With the return to live events, we...
Happy (Fiscal) New Year 2022!
ModSquad | 10/14/2021
While we may not be watching the ball drop in Times Square, we’ve still got our New Year’s party hats on...
How 2020 Changed the Video Game Industry
Rich Weil | 08/19/2021
ModSquad SVP, Global Operations Rich Weil is a familiar face on the video game conference circuit, giving...
Webinar Preview: Decoding Digital Parenting
ModSquad | 11/05/2020
Think back to when you were just a child, learning to navigate social situations at schools, athletic events,...
ModSquad Takes the Virtual Stage at CMX Summit and Slack Frontiers
ModSquad | 10/15/2020
In true 2020 form, industry conferences have gone remote. And since remote is our specialty, ModSquad has been...
Happy (Fiscal) New Year 2021!
ModSquad | 10/08/2020
While the folks in our accounting department may be hunkering down to close out the books on ModSquad’s...
How Gaming Conferences Are Adapting to the Remote Model: A Post-Gamescom Chat
ModSquad | 10/01/2020
Since 2007, ModSquad has served as a power infusion for many of the gaming industry’s heaviest hitters. Our...
Celebrating Five Years of ModSquad’s European Operations Center
ModSquad | 06/30/2020
Five years — how time flies! It seems like just yesterday that we announced the opening of our European...
Webinar Preview: Managing Digital Communities in Today’s World
ModSquad | 06/23/2020
With people connecting online in record numbers, we thought it would be a good time to look at how digital...
Tips on How to Break Into the Game Industry
ModSquad | 01/09/2020
Every year at this time, ModSquad SVP, Global Operations Rich Weil heads to San Antonio, Texas for the PAX...
Happy (Fiscal) New Year 2020!
ModSquad | 10/08/2019
Here at ModSquad we celebrate the new year twice—on January 1 and once at the start of our fiscal year. For...
ModSquad Partners with UKIE at This Year’s Gamescom Expo
ModSquad | 08/13/2019
If you’ve read our blog for a while or perused our site, you’re probably familiar with the story of...
Focus on ModSquad Europe: Inside Our European Operations Center
ModSquad | 06/13/2019
As we celebrate the fourth anniversary of ModSquad’s European Operations Center in Derry, Northern Ireland,...
Trendspotting: SXSW, GDC, and PAX East
ModSquad | 04/04/2019
After a busy month at industry conferences, we’re still basking in the glow of meeting so many awesome people...
ModSquad at GDC 2019: Two Video Game Industry Favorites, Together Again
ModSquad | 03/07/2019
If you’re like us, you’ve already got March 18–22 marked off on your calendar, and you’re planning to...
ModSquad’s SXSW 2019 Attendee Guide
ModSquad | 03/05/2019
It’s almost here… That’s right, SXSW 2019 begins this Friday, and ModSquad will be exhibiting for the...
SXSW, GDC, and More: ModSquad Hits the Road This March
ModSquad | 02/11/2019
Can someone say “frequent-flyer miles”? March is typically a busy month for ModSquad’s elite crew of road...
Let the Games Begin: ModSquad at PAX South and Beyond
ModSquad | 01/08/2019
As we kick off a new year, we asked one of our veteran gaming experts, SVP, Global Operations Rich Weil, about...
ModSquad on the Road: Our November 2018 Travelogue
ModSquad | 11/19/2018
We’ve had a busy road schedule over the past few weeks here at ModSquad: a speaking engagement, a hosted...
Happy (Fiscal) New Year 2019!
ModSquad | 10/09/2018
And that’s another year for the books! Fiscal year, that is. While our buddies in the accounting division...
ModSquad’s June Roadshow: E3 and US-Ireland Top 50
ModSquad | 06/19/2018
Just in the past week, ModSquad was represented at two major events on both coasts of the United States,...
ModSquad Heads to E3 2018
ModSquad | 06/05/2018
The Electronic Entertainment Expo (or E3) powers up June 12–14 at the Los Angeles Convention Center, and with...
Notes from the Road: ModSquad’s Whirlwind U.S. Tour
ModSquad | 03/27/2018
ModSquad’s roadshow across the United States was a resounding success, with stops at South by Southwest in...
Game On: It’s Time for GDC, and ModSquad Will Be in the House!
ModSquad | 03/13/2018
March in San Francisco may bring thoughts to its residents of the start of spring. But for hardcore gamers like...
Shoptalk: ModSquad Attends the Retail & Ecommerce Power Event
ModSquad | 03/08/2018
ModSquad has created some outstanding partnerships with leading names in the retail and ecommerce industries...
ModSquad’s SXSW 2018 Attendee Guide
ModSquad | 03/01/2018
It’s almost that time! Beginning March 9, brands, organizations, innovators, and the general public will...
SXSW: So Nice We’re Doing it Twice!
ModSquad | 02/15/2018
We had such a great time at SXSW last year, we’re coming back again! ModSquad’s Operations Center in...
PAX South 2018: Perspectives from the Panel
ModSquad | 01/18/2018
For the past several years, I’ve been lucky enough to attend PAX South in San Antonio. Being a native of...
Meet Kristyn DeRaffele, ModSquad’s New VP of People Operations
ModSquad | 11/16/2017
There’s been a positive vibe coming from our newest operations center in Austin, Texas, but the buzz has...