New case study: Vimeo
Project Manager of the Quarter – January 2023
Do we stop learning? If you ask our most recent Project Manager of the Quarter, that answer is a very firm,...
Do we stop learning? If you ask our most recent Project Manager of the Quarter, that answer is a very firm, “Noe!” Driven by a desire to know and learn more, his skills go beyond project management. His approach to …
Introducing Department X and CXO Rich Weil
These days everyone is talking about “delivering great experiences”. For us, that phrase isn’t just the...
These days everyone is talking about “delivering great experiences”. For us, that phrase isn’t just the latest trend in marketese, it goes to the very heart of what we do – it is what we’ve been doing since we started …
People of ModSquad – January 2023
It takes someone special to do the books here at ModSquad. Everyone is serious about finance, which is why our...
It takes someone special to do the books here at ModSquad. Everyone is serious about finance, which is why our latest People of ModSquad pick makes sure that all her t’s are crossed and i’s dotted. Meet Allison P,. our …
2023 and Who We Want To Be!
Here’s to a Happy New Year! What a year 2022 has been. In a previous blog, we celebrated our Fiscal New Year...
Here’s to a Happy New Year! What a year 2022 has been. In a previous blog, we celebrated our Fiscal New Year and recapped all the ways in which ModSquad has grown and continues to exceed expectations. As much as …
Mod of the Month – December 2022
This December, we are ditching the coats and cold weather for a warm oasis! Our latest Mod of the Month takes...
This December, we are ditching the coats and cold weather for a warm oasis! Our latest Mod of the Month takes us, digitally speaking, to sunny Brazil. There we meet with Lisia H., a customer service agent with a ton …
Around the World with Cheer: The 2022 ModSquad Holiday Spectacular
The holidays are a time for celebration, and here at ModSquad we have a lot to celebrate! Our teams bring...
The holidays are a time for celebration, and here at ModSquad we have a lot to celebrate! Our teams bring talent and cheer from around the world. We’ve checked our lists twice and picked 23 Mods who have helped make …
ModSquad’s Bestofus Festivus 2022
This is our sixth year of celebrating Festivus at ModSquad. All month long, we have been recognizing those who...
This is our sixth year of celebrating Festivus at ModSquad. All month long, we have been recognizing those who help make ModSquad a great place to be. Today, let’s ring the bells and gather around the Festivus pole to honor …
Call the CX Holiday Hotline
We love the holiday hotline. Don’t know how to make a turkey? Just call. Last minute gift ideas?...
We love the holiday hotline. Don’t know how to make a turkey? Just call. Last minute gift ideas? There’s a number for that. But while folks are enjoying some time off, as a CX leader you might not be so relaxed. …